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Frequently Asked Questions
Got questions? We’ve got answers. Here are some of the most common questions our customers ask.
How long does shipping take?
We offer two options: Free Shipping (7–21 business days) and Flat Rate Shipping ($220 for 5–11 business days).
Do you ship large lifts via freight?
Yes. Most 2-post, 4-post, and mobile column lifts ship via freight. Please ensure forklift access or request liftgate service.
Do your lifts come with installation instructions?
Absolutely. All lifts include printed manuals and many include online guides or videos. Need help? Contact us anytime.
Can I install the lift myself?
We recommend professional installation for most lifts. However, lighter products like jack lifts or single-post models may be installed DIY with proper tools and care.
What payment methods do you accept?
We accept all major credit cards, PayPal, and secure checkout options directly through our website.
What is your return policy?
Returns are accepted within 14 days of delivery. Please review our Return & Refund Policy for full terms.
How do I contact customer support?
Email us at contact@autoliftcar.com or call us at +1 (772) 666-7694